This manual provides essential guidance for the safe installation, operation, and maintenance of the ProCom Ventless Gas Fireplace. It ensures efficient and secure usage, covering key features, safety protocols, and troubleshooting tips to enhance your experience with this dual-fuel fireplace.

1.1 Overview of the ProCom Ventless Gas Fireplace

The ProCom Ventless Gas Fireplace is a dual-fuel fireplace designed for efficient heating and aesthetic appeal. It features yellow glowing flames and hand-painted ceramic fiber logs, creating a realistic fire experience. With models like the WZN18HLA and QNSD250T, it offers adjustable heat output and thermostat control. The fireplace is suitable for various spaces, providing warmth without venting requirements. Its compact design and safety features, such as automatic shut-off, make it a popular choice for homeowners seeking convenience and comfort. It is available in multiple sizes and finishes to fit different décor styles.

1.2 Importance of Reading the Manual

Reading the ProCom Ventless Gas Fireplace Manual is crucial for safe and proper installation, operation, and maintenance. It provides detailed instructions to avoid hazards like carbon monoxide poisoning, fires, or explosions. The manual ensures compliance with safety standards and warranty terms. Understanding the guidelines helps maximize efficiency and longevity of the fireplace. Failure to follow instructions can void the warranty or lead to dangerous situations. Always refer to the manual before attempting any assembly, operation, or repair to ensure a safe and enjoyable experience with your ProCom Ventless Gas Fireplace.

1.3 Safety Precautions and Warnings

Adhering to the safety precautions in this manual is essential to prevent hazards such as carbon monoxide poisoning, fires, or explosions. Improper installation or operation can lead to serious injury or death. Always ensure proper ventilation and follow guidelines for gas line connections. Never use unapproved parts, as this can void the warranty and compromise safety. Regular inspections and maintenance are critical to identify potential risks. Failure to comply with these warnings may result in dangerous situations. Prioritize safety to enjoy a secure and efficient experience with your ProCom Ventless Gas Fireplace.

Safety Precautions and Warnings

Adhering to the guidelines in this manual is crucial to prevent carbon monoxide poisoning, fires, or explosions. Proper installation, ventilation, and maintenance are essential. Never use unauthorized parts or skip safety checks, as this can lead to fatal accidents. Always follow the manufacturer’s instructions to ensure safe operation.

2.1 General Safety Guidelines

Always follow the safety guidelines outlined in this manual to ensure safe operation of your ProCom Ventless Gas Fireplace; Read the manual thoroughly before installation or use. Ensure proper ventilation and avoid using unauthorized parts, as this can lead to hazards like carbon monoxide poisoning or fires. Keep the area around the fireplace clear of flammable materials. Regular inspections and maintenance are crucial to prevent malfunctions. Never attempt repairs without following the manufacturer’s instructions. Adhering to these guidelines will help protect you and your home from potential risks associated with gas fireplaces.

2.2 Potential Hazards and Risks

Using the ProCom Ventless Gas Fireplace improperly can lead to serious hazards, including carbon monoxide poisoning, fires, or explosions. Gas leaks, improper installation, or blocked vents can increase these risks. Yellow flames may indicate incomplete combustion, requiring immediate adjustment. Never operate the fireplace if it malfunctions or emits unusual odors. Keep flammable materials away, and ensure proper ventilation to avoid oxygen depletion. Always follow the manufacturer’s instructions to minimize risks and ensure safe operation. Regular maintenance and inspections are crucial to prevent potential hazards.

2.3 Carbon Monoxide Poisoning Prevention

To prevent carbon monoxide poisoning, ensure proper installation and maintenance of your ProCom Ventless Gas Fireplace. Always operate it in well-ventilated areas and avoid blocking vents or airflow. Regularly inspect the burner and combustion chamber for blockages. Never use the fireplace if it malfunctions or produces unusual odors. Install carbon monoxide detectors in your home for added safety. Follow the manufacturer’s guidelines strictly to minimize risks and ensure a safe environment while enjoying the warmth of your fireplace.

Installation Requirements and Guidelines

Ensure proper installation by following location, venting, and clearance requirements. Install in well-ventilated areas, adhering to local codes. Correct gas line connections are crucial for safe operation.

3.1 Location Requirements for Installation

Ensure the ProCom Ventless Gas Fireplace is installed in a well-ventilated area, away from direct contact with water or excessive humidity. Avoid locations near flammable materials or where gas leaks could occur. The fireplace should not be installed in unventilated rooms or areas with limited airflow, as this may lead to carbon monoxide buildup. Keep it at least 3 feet away from windows or doors to prevent drafts from affecting performance. Always follow local building codes and manufacturer guidelines for safe installation.

3.2 Venting and Clearance Requirements

The ProCom Ventless Gas Fireplace does not require venting, but proper ventilation is essential. Ensure the room is well-ventilated, with a window or door slightly open to maintain airflow. Keep the fireplace at least 3 feet away from flammable materials like curtains or furniture. Maintain a minimum clearance of 12 inches from combustible surfaces. Always follow the manufacturer’s guidelines to prevent carbon monoxide buildup and ensure safe operation. Proper clearance and ventilation are critical for efficiency and safety.

3.3 Gas Line Installation and Connections

Proper installation of the gas line is crucial for safe operation. Use only original ProCom parts to maintain warranty coverage. Ensure all connections are secure and leak-free. If unsure, contact a qualified technician or ProCom Heating, Inc. at 1-866-573-0674 for assistance. Always follow the manual’s instructions to avoid hazards. Proper gas line installation ensures efficient performance and safety, preventing potential risks like gas leaks or improper combustion. Refer to the manual for specific connection procedures and guidelines.

Operating the ProCom Ventless Gas Fireplace

Follow the manual’s ignition and start-up procedures for safe operation. Adjust flame height and heat output as needed using the manual control system for optimal performance and comfort.

4.1 Ignition and Start-Up Procedures

Always follow the manual’s instructions for igniting and starting your ProCom Ventless Gas Fireplace. Ensure the area is well-ventilated before ignition. Locate the pilot light and ignition controls, typically found near the base or behind the front panel. Use the manual control knob to turn the gas supply on and press the ignition button until the pilot light stays lit. Once the pilot is engaged, slowly increase the gas flow to achieve the desired flame height. Monitor the flame for proper ignition and adjust as needed. If issues arise, contact ProCom Heating, Inc. at 1-866-573-0674 for assistance.

4.2 Adjusting Flame Height and Heat Output

To adjust the flame height and heat output on your ProCom Ventless Gas Fireplace, locate the manual control knob, usually found near the base or behind the front panel. Turn the knob clockwise to decrease the flame height and counterclockwise to increase it. This adjustment also regulates heat output, with higher flames producing more heat. Always ensure proper ventilation when adjusting the flame to maintain safe operation. Avoid running the fireplace at maximum heat for extended periods unless necessary. Refer to the manual for specific guidelines on optimal flame settings for your model.

4.3 Using the Manual Control System

The manual control system on your ProCom Ventless Gas Fireplace allows for easy operation. Locate the control knob, typically near the base or behind the front panel. To ignite the flame, press and hold the knob while lighting the pilot light. Once lit, adjust the knob to your desired flame height. For models like the WZN18HLA, this system provides precise control over heat output. Always ensure the area is well-ventilated and follow the manual’s instructions for safe operation. This system is designed for simplicity and reliability, ensuring a seamless user experience.

Maintenance and Cleaning

Regular cleaning and inspection are crucial for optimal performance. Check and replace parts as needed, ensuring only original replacement parts are used to maintain warranty coverage.

5.1 Regular Cleaning and Inspection

Regular cleaning and inspection are essential for maintaining the efficiency and safety of your ProCom Ventless Gas Fireplace. Clean the burner, vents, and logs regularly to ensure proper gas flow and flame quality. Inspect for blockages, dust, or soot buildup, which can affect performance. Use a soft brush or cloth to remove debris. Check for any signs of wear or damage, such as cracks or discoloration, and address them promptly. Failure to maintain your fireplace can lead to reduced efficiency or safety hazards. Always refer to the manual for specific cleaning instructions and guidelines.

5.2 Checking and Replacing Parts

Regularly inspect the burner, logs, and heat exchanger for wear or damage. Replace any damaged or worn-out parts immediately to ensure safe and efficient operation. Use only original replacement parts from authorized dealers to maintain warranty coverage and safety standards. Refer to the manual for specific part numbers and replacement procedures. Failure to use genuine parts can void the warranty and pose safety risks. Contact ProCom Heating, Inc. or authorized dealers for assistance with parts replacement. Always follow the manufacturer’s guidelines to avoid potential hazards.

5.3 Annual Maintenance Recommendations

Perform annual maintenance to ensure optimal performance and safety. Clean the burner, vents, and surrounding areas to prevent dust buildup. Inspect the pilot light and ensure proper gas flow. Check for any blockages in the air intake or exhaust system. Lubricate moving parts as specified in the manual. Replace worn-out gaskets or seals to maintain airtight connections. Use only original replacement parts to preserve warranty coverage. For complex tasks, consult a qualified technician or contact ProCom Heating, Inc. for professional assistance. Regular maintenance ensures efficient operation and prolongs the lifespan of your ProCom Ventless Gas Fireplace.

Troubleshooting Common Issues

Address common issues like low gas pressure, yellow flames, or pilot light problems by checking gas lines, ensuring proper ventilation, and consulting the manual for solutions. Contact ProCom support for complex fixes. Regular maintenance helps prevent these issues and ensures safe operation of your ProCom Ventless Gas Fireplace.

6.1 Low Gas Pressure Solutions

If experiencing low gas pressure, ensure the gas line is not kinked or obstructed. Check for leaks and verify regulator installation. Clean the burner orifice regularly. Refer to the replacement parts section for guidance. Use only original parts to maintain warranty coverage. For persistent issues, contact authorized dealers or ProCom Heating, Inc; at 1-866-573-0674 for professional assistance. Always follow the manual’s troubleshooting steps to resolve low gas pressure effectively and safely.

6.2 Yellow Flame Adjustment

A yellow flame may indicate improper air-to-gas mixture or blockage. Ensure the air shutter is clean and properly adjusted. Refer to the manual for specific guidance. If the issue persists, check for obstructions in the burner orifice and clean as needed. Adjusting the gas pressure according to the manual’s instructions may also resolve the issue. For optimal performance, ensure all components are functioning correctly. If the flame remains yellow, contact ProCom Heating, Inc. at 1-866-573-0674 for professional assistance to avoid potential safety risks.

6.3 Pilot Light Issues and Fixes

If the pilot light fails to stay lit or flickers excessively, check the gas supply and ensure the pilot orifice is clean. Verify that the gas valve is fully open and free from obstructions. If the issue persists, adjust the pilot light according to the manual’s instructions. For persistent problems, consult the troubleshooting section or contact ProCom Heating, Inc. at 1-866-573-0674 for professional assistance. Always follow safety guidelines to avoid hazards and ensure proper functionality of your ventless gas fireplace.

Technical Specifications and Compatibility

This section outlines the technical details of the ProCom Ventless Gas Fireplace, including its BTU output range, dual fuel compatibility, and certified safety standards for optimal performance and safety.

7.1 BTU Output and Heating Capacity

The ProCom Ventless Gas Fireplace offers a range of BTU outputs, typically between 26,000 to 40,000 BTUs, ensuring efficient heating for spaces up to 1,350 square feet. This model features dual fuel compatibility, supporting both natural gas and propane, making it versatile for various installations. The heating capacity is designed to provide consistent warmth while maintaining energy efficiency. Always refer to the specific model’s specifications for exact BTU ratings and heating capabilities to ensure optimal performance for your home’s needs.

7.2 Dual Fuel Compatibility (NG/LP)

The ProCom Ventless Gas Fireplace is designed for dual fuel compatibility, supporting both Natural Gas (NG) and Liquefied Petroleum (LP). This flexibility allows homeowners to choose the fuel source that best suits their needs and availability. Dual fuel models, such as the WZN18HLA and 170096, ensure consistent performance regardless of the fuel type. Proper installation and adjustments are required when switching between NG and LP to maintain safety and efficiency. Always use original ProCom parts for conversions to uphold warranty coverage and safety standards.

7.3 Certified Safety Standards

The ProCom Ventless Gas Fireplace adheres to rigorous safety standards, ensuring reliable and secure operation. It is PFS Certified, meeting industry safety requirements for vent-free gas fireplaces. The unit features an Oxygen Depletion System (ODS) to monitor air quality and automatically shut off the gas supply if unsafe levels of carbon monoxide are detected. These certifications and built-in safety mechanisms provide peace of mind, ensuring a safe and efficient heating experience for homeowners.

Warranty and Support Information

The ProCom Ventless Gas Fireplace is backed by a 1-year limited warranty for parts and labor. For assistance, contact ProCom Heating, Inc. at 1-866-573-0674 or visit authorized dealers.

8.1 Manufacturer Warranty Details

The ProCom Ventless Gas Fireplace is covered by a 1-year limited warranty for parts and labor. This warranty protects against defects in materials and workmanship. To maintain warranty coverage, ensure all replacements use original ProCom parts. For warranty claims or inquiries, contact ProCom Heating, Inc. at 1-866-573-0674. Additionally, authorized dealers can provide assistance with warranty-related issues. Always refer to the manual for specific warranty terms and conditions to ensure compliance and avoid voiding coverage.

8.2 Contacting ProCom Heating, Inc.

For assistance, contact ProCom Heating, Inc. at 1-866-573-0674. When reaching out, have your model and serial numbers ready to ensure efficient support. This service provides help with technical inquiries, warranty claims, and troubleshooting. Representatives are available to address concerns and guide you through solutions. Contacting ProCom directly ensures you receive accurate and authorized assistance for your ventless gas fireplace. This support channel is crucial for maintaining your product’s performance and safety.

8.3 Authorized Dealers and Service Centers

For genuine parts and expert service, visit authorized ProCom dealers. These centers ensure compliance with safety standards and warranty terms. To locate a dealer, contact ProCom Heating, Inc. at 1-866-573-0674 or visit their official website. Purchasing from authorized sources guarantees authenticity and maintains your product’s warranty. Always verify the dealer’s authorization to avoid counterfeit products and ensure reliable service for your ventless gas fireplace.

Additional Resources and Accessories

Explore replacement parts and accessories for your ProCom Ventless Gas Fireplace through authorized dealers or online resources. Visit ProCom’s official website for PDF manuals and customer support assistance.

9.1 Replacement Parts and Accessories

For your ProCom Ventless Gas Fireplace, use only original replacement parts to maintain warranty coverage and ensure safety. These parts are available through authorized dealers or by contacting ProCom Heating, Inc. directly at 1-866-573-0674. Accessories like equipment shutoff valves and ceramic logs can also be purchased from local dealers or ProCom. Always verify compatibility with your specific model before purchasing. Proper installation of these parts is crucial for optimal performance and safety. Refer to the manual for guidance on selecting and installing the correct accessories for your fireplace.

9.2 Online Manuals and PDF Downloads

Access the ProCom Ventless Gas Fireplace manual online for convenient viewing or download as a PDF. Visit the official ProCom website or authorized dealer sites to find your specific model’s manual. Some models, like the QNSD250T, offer AI-powered Q&A for instant assistance. To download, select the desired file, enter the image code if prompted, and proceed. This ensures you have the latest guidance for installation, operation, and troubleshooting. Online access allows you to reference the manual anytime, keeping your fireplace running smoothly and safely.

9.3 Customer Support and Technical Assistance

For assistance with your ProCom Ventless Gas Fireplace, contact ProCom Heating, Inc. at 1-866-573-0674. Have your model and serial numbers ready for efficient support. Authorized dealers and service centers are also available to address installation, operation, or maintenance queries. Online resources, including manuals and troubleshooting guides, provide additional help. Reaching out ensures your fireplace operates safely and effectively, with expert guidance whenever needed.